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Technical Assistance
Do you need technical assistance with your Dashr equipment? Fill out the form below and we will get you up and running ASAP!
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* Indicates required question
Email
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Your email
First Name
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Your answer
Last Name
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Your answer
Street Address
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Your answer
Address Line 2
Your answer
City
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Your answer
State
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Your answer
ZIP Code
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Your answer
Phone Number
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Your answer
Are you using an Android or iOS device?
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Android
iOS
Other:
What is the make and model of your phone/tablet?
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Your answer
What is the is the software version on your phone/tablet?
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Your answer
What is the is the software version for your Dashr app? (bottom of settings page in app)
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Your answer
What hardware are you using?
Dashr | Silver timing gates
Dashr | Blue timing gates
Dashr | 2.0 (Black) timing gates
Dashr | Jump
Dashr | BioStaion
Dashr | React
Dashr | Display
RFID/Barcode
Other:
Please describe the issue in as much detail as possible.
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Your answer
Is the issue repeatable?
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Yes
No
If so, please describe the steps you take starting when you open the app.
Your answer
Have you been able to successfully use the Dashr hardware with this phone/tablet before?
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Yes
No
A copy of your responses will be emailed to the address you provided.
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