WSM - New Client Survey
The responses from this survey are used to help us begin to establish a relationship and understand more about what your company does and how you do it. Thank you for your time, we look forward to potentially working together!
Email address *
Name *
Your answer
Company Name *
Your answer
Company Role *
Your answer
Website and Social Media Platforms (please list all that you have)
Your answer
Why do you want to have your social media or website managed by us?
Your answer
What will happen if you don’t partner with us to help with your social media and website?
Your answer
Please describe your organization in a few sentences.
Your answer
What is there about you and your background that sets you apart for a special (niche) group of potential customers?
Your answer
What problems do your prospects have that your business solves?
Your answer
How can your particular work background help prospects, compared to others in your industry? What’s special about your work experience?
Your answer
Why do you believe site visitors should do business with you rather than with a competitor?
Your answer
Do you have a slogan or tagline that clearly describes what you offer in terms of benefits or features?
Your answer
Please describe your potential customers. Pay special attention to their income, interests, gender, age, even type of computer they use, e.g., old with dialup account or newer with broadband. If your website is a business-to-business site, what sort of companies are you hoping to attract?
Your answer
What is your budget for this project?
Your answer
Who are the decision makers on this project? What is the turnaround time for making a decision?
Your answer
What staff will be involved? What are their roles? Is there a social media manager or webmaster on your staff?
Your answer
What is your timeline to get started?
Your answer
Please list the names of five other companies that you like. Why are they attractive to you?
Your answer
Have you researched your online competition so you have an idea of what you do and don’t want on your site?
Your answer
What do you NOT want in your marketing in terms of text, content, etc.?
Your answer
Where is the marketing content coming from? Who’s responsible for updating it? Is it ready for use on your website?
Your answer
Do you have a logo?
Your answer
Are you planning to do online sales? If so, what is the product, and how many items do you want to sell online?
Your answer
If you’re planning to sell online, are you set up to accept credit cards?
Your answer
How much time will you be able to spend online, responding to inquiries that come in via your social media and website? Once a day? Several hours a day?
Your answer
Is there any other information you would like to share to help us better serve you?
Your answer
Thank you for taking the time to fill out our survey, we will contact you within 48 hours.
A copy of your responses will be emailed to the address you provided.
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