Maps API Appeal: Google Maps Platform only

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Complete this form if your Maps API implementation was blocked, and you're using the Google Maps Platform. https://developers.google.com/maps/pricing-and-plans

Premium Plan clients: Submit a support form at https://developers.google.com/maps/premium/support

Please only submit 1 form, as submitting duplicates will only delay a response to your concern. Thank you!

Your email address *

We will email this address to help resolve this issue

URL with error message (Website/domain with the issue) *

If there are multiple URLs receiving the error message, please enter each of them on a new line.

Please include a brief description of the error you're seeing and why you think we should un-block your domain.

Some things to note before submitting this form:

1.) If you've been blocked it most likely means you're not compliant with Google's TOS and AUP. Please make sure you read through both links and are compliant.

2.) One of the most common issues we see is, attribution violation, which means:

Your application violates Section 3.2.2(b) of the terms, which requires developers to “display all attribution that (i) Google provides through the Services (including branding, logos, and copyright and trademark notices); or (ii) is specified in the Maps Service Specific Terms (https://cloud.google.com/maps-platform/terms/maps-service-terms/).” In addition, developers are not allowed to “modify, obscure, or delete such attribution.”

Please update your application so that the [“powered by Google” branding / Google logo / Google copyright and trademark notices] on the map displayed in your application is clearly visible as required by the Terms of Service.

If you've made the attribution update described right above, please let us know by submitting your response below.

If you've read through both TOS & AUP, and are compliant and still don't understand why your domain is blocked, please submit this form.

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