Request help for yourself through our One Front Door / Citizens Advice Wokingham
If you would like support with your issue(s), you can fill in this online form which will be sent over to our advice team. They will then look to call you back within the next three working days as our aim. Please expect a call from 0808 278 7958 - it can take a lot of time to keep trying, so we will only be able to try to call you a couple of times before closing the case.

We will triage your request and link you with appropriate support across Wokingham Borough or provide further advice and information through our core services..

You can ring us on 0808 278 7958 to follow-up on your case.

IF YOU ARE REFERRING SOMEONE ELSE please use the form on our referrals page on the menu bar above.

We will use the information you provide in your enquiry to provide you with advice and to direct you to the right service. By choosing to include any Special Category Data (including but not limited to information about your health, ethnicity or trade union membership) you are consenting to us using this information for this purpose.

For more information about how we use your information, please see our privacy policy

We need brief personal details to keep track of your enquiry. These will be held in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR).  For more details click here
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First Name *
Surname *
Address *
Postcode *
Email address (if you have one and you're happy for us to email you)
What is your telephone number? *
Please note when we return your call it will be from 0808 278 7958, if you are unsure about our identity, please call this number to speak to our team - we can also only help people who live or work in Wokingham Borough
Can we leave a voicemail if we cannot get hold of you? *
What is your date of birth? *
What do you need advice or support on? Please tick all that apply *
So we can give you the right advice, please tell us what you need help with, giving as much detail as possible so we can give you the best advice:
Please tell us if you’ve done anything so far to try to deal with the problem:
Are there any important deadlines? eg a deadline for a bill or a court dateIf you've contacted Citizens Advice before and we gave you a reference number, please also provide this.
Household type
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Employment status
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We are working with local organisations including charities, community groups and Wokingham Borough Council in the area who are helping support some services. Please confirm you are happy for us to share your details with third party organisations - only if needed for your case.
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Is there anything we should know that will affect the way that we give you advice? (e.g. speech or visual impairment)
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