WSHS Student Technology Help Ticket

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Students: If you are experiencing a technical issue with your student Chromebook/charger, account logins (NC Ed Cloud or Google Account), please complete the following form and your help ticket will be addressed as quickly as possible.

Email *

Student Name (First Name and Last Name) *

Lunch Number or PowerSchool Number? *

What is your Grade Level? *

9th

10th

11th

12th

Required

What is the Barcode on the back of your Chromebook? (Found on white sticker on back of Chromebook) *

What is your issue? Check the following below: *

Need my Google Account Password Reset

Need my NC Ed Cloud Password Reset

My Chromebook will not charge (Please bring to the media center for assessment)

My Chromebook screen is broken (Please bring to the media center for repair/assessment. Screen replacement is a county charge of $25.00

My charger is broken/lost (Please bring to the media center for repair/assessment. The county replacement charge for a damaged charger is $25.00)

Other: Please describe your issue in detail below:

Required

Description of other issue above

Personal Email and phone number so that you can be notified when the problem is resolved. *

A copy of your responses will be emailed to the address you provided.

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