Backcountry Access Return Authorization Request Form
To ensure timely return of your product please be sure to obtain a Return Authorization (RA) number from Backcountry Access before you send in your product. Please fill out this form and our Warranty Department will determine whether your product is within warranty and then contact you with the RA number if it is:
If your product is out of warranty and you would like to get into a current version of your item please ask our warranty department about our upgrade program. Products warranty periods are listed below: (Only available in the US and Canada)
First Name *
Your answer
Last Name *
Your answer
Company / Organization
Your answer
Shipping Address: Street (No P.O. Boxes, Please) *
Your answer
Shipping Address: City *
Your answer
Shipping Address: State / Province *
Your answer
Shipping Address: Zip / Postal Code *
Your answer
Shipping Address: Country *
Country (Outside North America)
Your answer
Phone Number *
Your answer
Email Address *
Your answer
Product Category *
Product Model *
ie Float 18, Tracker 2, Stash OB
Your answer
Product Serial Number:
Beacons- inside battery door cover / Cylinders- opposite the pressure gauge / Airbag Packs- on the back of the venturi valve
Your answer
Problem Description *
Please provide as much detail as possible
Your answer
Purchase Date *
Please be as accurate as possible
Your answer
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