Haston Free Public Library -- User Survey
Please take a moment to answer this anonymous survey about the library. All questions are optional.
1. Do you have a library card?
2. Are you a North Brookfield resident?
3. On average, how often do you visit the library?
4. How would you rate each of the following library services?
Excellent
Good
Fair
Poor
Don't know / Not applicable
Customer service
Collection (books, DVDs, music, newspapers, etc.)
Programs (classes, storytimes, performances, etc.)
Online services (website, catalog, research databases, etc.)
ILL (Interlibrary loan)
Library policies
Computers and printers
Internet access (wired and WiFi)
Facilities
Hours of operation
Overall, how would you rate the library?
Comments:
Your answer
5. How important is each of the following library services to you?
Very important
Important
Somewhat important
Not important
Don't know / Not applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs (classes, storytimes, performances, etc.)
Computers and printers
Help using computer, printers, etc.
Study rooms / reading areas
Community meeting rooms
Internet access (Wired and WiFi)
ILL (Interlibrary loan)
Ordering books online from home
Online services (website, catalog, research databases, etc.)
Photocopier / Fax / Scanner
Newspapers and magazines
Downloading E-books, E-audio (Overdrive)
Homebound services
Children's play space
Museum passes
Overall, how important is the library to you and your family?
Comments:
Your answer
6. Have you attended an event or program at the library in the past year?
7. What kinds of programs would you like the library to offer?
Your answer
8. How do you typically find out about library programs?
9. What do you value MOST about the library?
Your answer
10. How could the library or its services be improved, if at all?
Your answer
11. How does the library benefit you or the community?
Your answer
12. How old are you?
13. What gender best describes you?
14. What is the highest level of education you have completed?
15. What is your preferred language?
16. Would you be interested in participating in a focus group discussion to further explore the future of the library?
16a. If Yes (or Maybe) please select one or more of the following options:
16b. If Yes (or Maybe) please include your name and email address or phone so that we may contact you.
Your answer
Thank you for your time! If you have questions about this survey or about the library, please contact us at hastonfreepubliclibrary@gmail.com or call 508-867-0208.
Your answer
Haston Free Public Library User Survey
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