Come be our Membership Coordinator!
The Lyric is revamping our membership program and we're looking for someone special to take the reins. We hope that can be you! Applications close August 11th!

This individual will be a primary liaison to our membership and customer base. The membership coordinator is in charge of membership sales and retention, following up with new members, customer service, working with our management team on marketing the program and member events, and all initiatives focused on membership retention, engagement, and fulfillment. They may also be asked to work an occasion floor shift to better understand the business. The position has the possibility to grow into advertising and sponsorship sales as well.

Job Type: Part-Time, Hourly (20-30 hours)
Work Hours: Flexible with individual’s schedule. Mostly weekdays with occasional weeknight or weekend.
Starting Pay: $13. Raise to $13.25 after first 90 days.
Benefits offered: Two weeks PTO which begins accruing after 90 days. And of course, unlimited free movies, popcorn, soda, plus a shift drink every shift.

Requirements:

At least 3 years of customer service experience.
Movie enthusiast and/or background in movie theaters or other arts related organization preferred.
Availability for weekend and occasional night shifts during special events.
High school diploma or equivalent work experience.
Functional computer skills required - Google Suites.
Sales experience is great, but if you have the desire to learn, we will teach you and give you the tools to succeed.
Public speaking skills.
Very organized.
Strong communication skills.
Previous membership program experience is a plus!

Membership Coordinator Responsibilities:

Conduct telephone & email inquiries/follow up calls & emails.
Assist members with customer service solutions.
Follow up with leads.
Follow up and follow through activities with all prospective clients.
Attend weekly activities/events engaging with prospective members.
On-board our founding members and maintain that relationship.
Manage/update monthly membership newsletter.
Data entry.
Membership fulfillment.

If you have any questions, feel free to get in touch at JoinTheTeam@LyricCinema.com

*Please fill out every required field on each page of this application in order to advance to the next section.

What's your name? *
Your answer
What is your preferred pronoun? *
What's your email address? *
Please give us an address you check often.
Your answer
What's the best phone number to reach you at? *
Your answer
Do you have reliable transportation to and from the Lyric? *
Are you fluent in Spanish? *
This job will require the occasional night or weekend shift, are you okay with that? *
All team members are required to work on either Christmas or Thanksgiving, and may also be required to work other holidays. Does that work for you? *
Our busiest time of year is between Thanksgiving and the Oscars, so time off might be harder to come by during that time. Is that okay? *
Please let us know your preferred work schedule. *
You must submit an answer for each row.
Day
Night
Prefer not to work.
Monday
Tuesday (3pm meeting attendance required)
Wednesday
Thursday
Friday
Saturday
Sunday
Are you 18 years of age or older? *
We ask because you need to be 18 to work some positions as they involve serving alcohol. This is not required of all positions though!
Are you legally able to work in the US? *
Are you familiar with the Lyric's Manifesto? *
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