The Mercury Feedback Survey 2026 

Help The Mercury With Your Feedback

We want to hear from you with this short (approx 5-7 minute) survey! Whether you're a regular film goer or someone who's never visited (yet), your thoughts matter. This short survey helps us understand how to make The Mercury more community-focused, shape our membership offerings, events, and overall experience.

You have 2 weeks to share your thoughts, so don't miss your chance to have a say!

As a thank you, everyone who completes the survey goes into the draw to win a $100 Visa gift card. Leave your name and contact details to enter - or stay anonymous if you'd prefer, just leave those fields blank.

*Terms: One entry per person. Employees are ineligible. Entries close two weeks from the survey's launch date. The winner will be drawn at random and notified by the contact details provided (name/email). Must provide contact details to be eligible to win. The Mercury's decision is final.

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What is your name? (ignore if you wish to stay anonymous) 
What is your email? (ignore if you wish to stay anonymous) 
What is your age range?
 *
How often do you visit The Mercury in a 12-month period?  *
Why do you visit The Mercury? (Select all that apply) 
 *
Required
Are you a Mercury Memeber?
 *
How satisfied are you with your membership? 
Very dissatisfied
Very satisfied
Clear selection
Which aspects of a membership do you value the most? (Select all that apply) 
 *
Required
How often do you go to a cinema? (not just The Mercury) 
 *
Do you visit other cinemas regularly in a year? 
 *
When you go to a cinema what are your expectations of your experience?  *
In which seasons do you usually go to a cinema? 
 *
Required
Why could/would you attend The Mercury on a more regular basis?
 *
How satisfied are you with The Mercury's cinema session times / scheduling : 
 *
Very dissatisfied
Very satisfied
How satisfied are you with the candy bar / concessions : 
 *
Very dissatisfied
Very satisfied
How satisfied are you with comfort & cinema facilities : 
 *
Very dissatisfied
Very satisfied
How satisfied are you with special events : 
 *
Very dissatisfied
Very satisfied
How satisfied are you with Industry Offerings: 
 *
Very dissatisfied
Very satisfied
How satisfied are you with Filmmaking Facilities: 
 *
Very dissatisfied
Very satisfied
How satisfied are you with your overall Mercury experiences: 
 *
Very dissatisfied
Very satisfied
What changes or additions would improve your Mercury experience? 
 *
If The Mercury introduced the following membership options, how interested would you be in each?
Value tier (~$10/month or $150 a year): Lower-cost option with a capped number of discounted bookings per month (e.g. up to [10] sessions or hires at [80]% off?) 
 *
No interested
Very interested
Film Only Sessions tier (~$25/month): Unlimited access to film screening sessions (no events/facility/equipment hire included) 
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No interested
Very interested
Industry Only Access tier (~$25/month): Access to industry events, facility hire, and equipment hire (no film sessions included)
 *
No interested
Very interested
All-Inclusive tier (~$40-50/month): Both film sessions and industry/facility/equipment access 
 *
No interested
Very interested
What are the benefits you look for when choosing a membership? (Pick 3)
 *
Required
How would you describe The Mercury’s brand? 
 *
How important is being part of The Mercury community to your cinema experience? 
 *
Not at all important
Very important
What do you love most about The Mercury?
 *
Any additional suggestions for our membership benefits events, venue or cinema experience?
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