RA Request Form
Ordered the wrong item, have some extra left over or just not happy with it? You can return any new, unused and unopened item within 14 days of delivery of your item, this excludes any food or cosmetic items like baby formula or baby care items. We will issue a refund to your original payment method, minus original shipping costs and a 15% restocking fee.
- All returns need an RA (Return Authorization) number and will need to be returned to BabyKind Market in New York City.
- Returned products must be in new, unopened condition and include the original and untampered packaging.
- Returns are limited to non-food or cosmetic products. Baby formula and cosmetics do not qualify for a return due to the nature of these products and the anti-tampering laws in place prohibiting the sale of returned food/cosmetic goods.
- Once your return is received and inspected by BabyKind Market (usually within 7 days of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment or store credit will be issued, customer choice. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
- Customer is responsible for all shipping costs associated with getting your order back to our New York City warehouse.
- You have 14 days from the day the RA is issued to return your item so please be sure to ship at your earliest convenience. - Please do not tape anything to the original product packaging! We need to get all products (and their packaging!) back in new condition. Place all merchandise in a shipping box; you may use the original shipping container. However, please DO NOT use the manufacturer's product box as the shipping container. It will arrive damaged and the package will be rejected by our returns department.
- Please retain your return tracking information. BabyKindMarket.com is not responsible for packages lost during shipment. You will receive a confirmation email from BabyKind Market when your return is processed which will include the full details of refund credited.
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