Digital Transformation Temperature Check
This survey will take only 10 mins and has 30 multi-choice questions.

In return you will receive a in depth analysis of the role digital capabilities before and after the COVID-19 crisis. This will shape a number of recommendations for where to prioritise the investment to maximise success. Thank you!
Which country are you based in?
What is your role?
What industry do you work in?
How large is your organisation?
Clear selection
When was your organisation founded?
MM
/
DD
/
YYYY
Do you consider your organisation digital first?
Clear selection
How would you describe your organisation's performance before the Covid-19 crisis?
Clear selection
If you are willing to have a chat with us about this topic in more detail or if you are interested in the results, please get in touch with us at digital@letswaive.com .
How easily could customers move across different sales (e.g. stores vs online, etc.) or support channels (e.g. phone line or email, etc.)?
Clear selection
Which of the sales channels serves the majority of your clients?
How quickly were you able to react to changing customer needs and deliver technological changes?
Clear selection
How important was reliability of your services as a technological feature for your company?
Not important at all
Extremely important
Clear selection
How did you measure your customers across all touch points?
Clear selection
How important was an understanding of data and analytics across your organisation?
Clear selection
How were your operations structured across different sales channels?
Clear selection
How quickly were you able to move people / goods / etc between different channels?
Clear selection
How quickly were you able to react to changing employee needs and deliver technology changes?
Clear selection
What role did digital technologies play in shaping your processes?
Clear selection
How did you measure productivity of your operations across multiple touch points?
Clear selection
How prevalent was digital and analytical experience across your leadership team?
Clear selection
How involved was the technology team in creating company strategy?
Clear selection
How was data organised inside your organisation?
Clear selection
How was budget allocated to technology and data initiatives?
Clear selection
What kind of data were you collecting?
What has been the impact of Covid-19 on your business so far?
Clear selection
What have you been able to do thanks to digital technologies that you would not have been able to do otherwise?
Do you see yourself investing more in digital technology over the coming quarters than you had initially planned?
Clear selection
What areas do you expect to invest most into?
How do you expect this investment to materialise?
What do you expect will be your biggest challenge?
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy