Special Order Contract
Please carefully read each section below and respond accordingly.
Email address *
Name (first and last) *
Your answer
Daytime Phone Number *
Your answer
Today's Date *
MM
/
DD
/
YYYY
For Bridal Orders Only - Bride's Name (first and last) *
Your answer
Wear Date *
MM
/
DD
/
YYYY
Measurements (Select 3 responses) *
Required
Bust Measurement *
Taken at the fullest part of the bust. Please note your answer in inches.
Your answer
Waist Measurement *
Taken at the natural waistline. Please note your answer in inches.
Your answer
Hip Measurement *
Taken at the fullest part of the hips. Please note your answer in inches.
Your answer
Size Selected *
Please refer to the manufacturer's size chart that can be given to you in store or emailed, if requested, to help in selecting a size. You agree this is the size you have selected and once the order is placed, the size cannot be changed. If Prom USA, L.L.C. did not take your measurements, Prom USA, L.L.C. is not liable for any discrepancies regarding the fit of the dress. If you would like assistance in selecting a size, please call Prom USA, L.L.C. at 770-942-2896.
Your answer
Alterations *
I understand that in most cases additional alterations are needed at my expense. (For example: you may need to order a size 10 due to your waist measurement, but your bust measurement is a size 6. Due to the waist measurement placing you in a size 10, you would need to have the bust altered to fit you at your own expense). I understand that bridesmaid gowns are cut long and often need to be hemmed.
Seamstresses *
I understand that Prom USA, LLC. does not offer alterations, but can refer seamstresses in the Douglasville, GA area. I understand while Prom USA, L.L.C. may suggest seamstresses, they are in no way involved with the transactions and do not take responsibility for the seamstress’ services.
Extras *
I understand that extra length, sizes 16 and up, and rush cuts may require extra pricing that can vary from one manufacturer to another.
Orders *
I understand orders are not placed until all bridesmaids in the wedding party have completed this form and have paid a 50% deposit. This is to reduce the risk of dye lot variation.
Contact *
I understand that for Prom/Formal orders, Prom USA, L.L.C will contact the customer wearing the pieces ordered directly. For bridal party orders, Prom USA, L.L.C. will contact the bride when the bridal party order arrives. It will be the bride's responsibility to contact bridal party members when the gowns arrive.
Payment and Pick-Up *
I understand gowns must be paid in full and picked up within 30 days of arrival. Prom USA, L.L.C. accepts cash or credit card.
Return Policy *
I understand all sales are final; no exceptions. There are no exchanges, cancellations returns or refunds. Any deposit is non-refundable and cannot be transferred to any future purchases at Prom USA, L.L.C.
Shipping *
I understand that ship dates vary by manufacturer and are estimated and that all orders are shipped to Prom USA, L.L.C. If I want my order shipped to me it is an additional charge.
Signature *
Please add your name and date for final confirmation that you agree to this document.
Your answer
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