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Customer feedback
We would love to hear your thoughts or feedback on how we can improve your experience!
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How often do you use a taxi?
Daily
Weekly
Monthly
Several times a year
Never
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Why do you use a taxi?
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Airport
Work
Entertainment
Other:
If you were to order a taxi, which booking method would you use?
Phone
App
Internet
Taxi rank
Hail
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How courteous & pleasant was our call centre answering your call?
Extremely
1
2
3
4
5
Not at all
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How often do you have to wait on hold when phoning our call centre?
Never
1
2
3
4
5
Always
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What level of driver professionalism (attire, politeness, attitude, assistance) did you experience?
Excellent
Very good
Good
Average
Below average
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Would you recommend our taxi service to a friend ,relative or colleague?
Yes
No
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If your answer was no, please specify why.
Your answer
When did this occur ?
MM
/
DD
/
YYYY
Time
:
AM
PM
Driver Number
Your answer
If you have any other thoughts or feelings about the taxi service we provide, please let us know.
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Name
Your answer
Phone
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Email
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