Complaint Form

We're sorry that our products and/or services haven't met your expectations. Please let us know the areas which we can improve to better fit your needs and requirements.

Our CEO is investigating and taking appropriate measures for each complaint submitted, so please provide as much detail as possible.

We would like to offer you $50 gift voucher to cover any inconvenience that you might have faced.
Here's the code that can be used on all our websites - EMAG-WRGJ-SORY
*Minimum order total should be $50

Your Contact Information
First and last name *
Your answer
Your email address *
Your answer
Your website/store *
Your answer
Complaint Information
Subject of complaint
Your answer
Complaint Category *
Name of the product
Your answer
Complaint Details (Please provide as much information as you can) *
Your answer
Date of the incident *
Your answer
Indicate your ticket ID
Your answer
Person/agent involved
Your answer
Suggest your solution to the issue raised
How you would like the issue to be resolved? *
Your answer
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