House of Rainbow is a registered organisation with several years of experience specialising in various pastoral care and support.

We value our relationship with our clients and believe that such a relationship is the beacon in the healing process. 

We believe that each individual is unique and has his or her or their own way of addressing resolutions. Thus, we believe in a holistic wellness model that helps our clients empower themselves by focusing on what works for them and not in a systematic approach that provides a generic procedure on working on a care. One's journey is not the same as the other.

Client's Rights

The client may ask questions on what to expect during and result of the pastoral care.

The client may decline to proceed with the pastoral care as to the techniques which may be conducted by the minister.

The client may cease to continue pastoral care anytime, without any impediment and may return to pastoral care anytime.

The minister has the right to dismiss the client from the course of pastoral care.

The client has the right to review his or her records from the therapist.

Right to confidentiality: Within limits provided for by law, all records and information acquired by the minister shall be kept strictly confidential under the principles of a doctor-patient relationship. 

All information will not be shared or revealed to any person, agency, or organisation without the prior written consent of the client.

The client can raise any concerns and to speak with the minister immediately of any concerns provided that the minister is likewise available to discuss matters with the client.