Help us fix your sensor problems
To help us fix the problems, please provide some information below.
Where possible, give specific details such as numbers and dates.
The email address you registered on the GROW website
What is your phone or tablet's brand and operating system?
For example "iPhone with iOS 12" or "Samsung Galaxy with Android 9"
Are all your sensors connected to the Flower Power app?
Do you see data for all your sensors in the Flower Power app?
Specifically the temperature, light and moisture data.
Do you see all your sensors on the GROW website?
Use this link to check your sensors. You will need to login.
Do you see the most recent data on the GROW website?
How long is it since you first connected your Flower Power account to the GROW website?
Have you used more than one device to collect data from your sensors?
If you want to share screen shots...
Please email them to
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