cs2eo.org user survey

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Hello! If you've used the cs2eo.org service before, we'd very much appreciate it if you took some time to tell us your thoughts by responding to this survey.

On how many days did you use cs2eo.org within the last year? *

0 (I haven't used cs2eo.org within the last year)

1 (I've used cs2eo.org once in the last year)

2-5 (a few times within the year)

6-9 (once every few months)

10-29 (several times a month)

30+ (during most weeks)

Which of the following cs2eo.org features have you used? *

Finding intersections between ICESat-2 and CryoSat-2

Finding intersections between dataset combinations other than ICESat-2 and CryoSat-2

Downloading data from a single ICESat-2 or CryoSat-2 dataset

Downloading data from a single CryoVEx dataset

Downloading data from a single dataset other than ICESat-2, CryoSat-2 or CryoVEx

The Time Series Service

Other:

Required

Why do you use cs2eo.org instead of a different means of accomplishing this task? *

For which project or projects do you use cs2eo.org?

How easy do you find it to navigate cs2eo.org? *

Very easy

Somewhat easy

Neither particularly easy nor difficult

Somewhat difficult

Very difficult

How often are you able to complete the tasks that you wanted to enable using cs2eo.org? *

Always

Almost always. I've only noticed the odd bug or downtime period.

Usually. There are more bugs and issues than I'd expect.

Sometimes. I encounter bugs or downtime frequently.

Rarely. I usually expect the site not to work when I try to use it.

How would you rate the speed and responsiveness of cs2eo.org? *

Very fast / very low latency

Fast / low latency

Acceptable speed / latency

Slow / high latency

Very slow / very high latency

Did you find the documentation (help popups, about, faqs, etc) clear and easy to understand? *

Very clear and easy to understand

Clear and easy to understand

Somewhat clear and easy to understand

Not very clear, difficult to understand

Almost impossible to understand

Overall, how satisfied are you with your experience using cs2eo.org? *

Extremely satisfied

Very satisfied

Satisfied

Not very satisfied

Not at all satisfied

Are there any new features, new products, or changes to existing features and products that you'd like to request?

Is there anything else you'd like to tell us on the subject of cs2eo.org?

We would like to build a mailing list for users of cs2eo.org. Participation is optional, and you may submit your response to this survey without joining this mailing list.

If you provide your email, it will be stored in accordance with Earthwave's privacy policy, and used strictly to distribute information regarding cs2eo.org, such as update notifications and future user surveys. We will award a €50 voucher for the ESA Space Shop to a randomly selected mailing list member on 30th September 2024! This survey will close after the winning email is notified.

If you'd like to be added to the cs2eo.org mailing list, please enter your email below.

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