Customer Satisfaction Survey
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the Dr. Smart Phones service that you have received so far. We appreciate your business and your time.
Which Dr. Smart Phones location provided your electronics repair service?
How did you get access to this survey?
Which of these smart devices do you own?
Required
Are you looking to buy a new smart phone within the next 7 months?
Are you looking to buy smart home devices within the next 7 months? (Including app controlled thermometer, security cameras, etc.)
Which of these electronics do you own?
Required
How did you feel about the level of service from Doctor Smart Phones staff and customer service representatives?
1 Very dissatisfied, 3 neutral, 5 Very Satisfied
Very dissatisfied
Very satisfied
Do you have any comments or feedback regarding a Dr. Smart Phones staff member?
Your answer
How did you feel about the repair work?
Very dissatisfied
Very satisfied
Was your device completely repaired after we finished repairing it?
If not, what happened to your device?
Your answer
How likely are you to recommend Doctor Smart Phones to your peers?
Very unlikely
Very likely
Do you have any additional comments or feedback?
Your answer
Thank you for filling out the survey.
Your input will help us evaluate our communications so that we will improve our services.
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