Patient Satisfaction Survey 
At Both the Bay Mills Health Center and Mitigoons locations, we prioritize our patients' well-being and strive to provide the best possible care and services. This Patient Satisfaction Survey is designed to gather valuable feedback from our patients about their experiences at our health center. The purpose of this survey is to:

Identify Areas of Improvement: By understanding what aspects of our services need enhancement, we can make targeted efforts to improve and deliver higher quality care.

Enhance Patient Experience: Insights from your feedback help us create a more comfortable, supportive, and positive environment for all patients.

Measure Patient Satisfaction: Regularly assessing patient satisfaction allows us to monitor our performance and ensure we meet and exceed your expectations consistently.

Strengthen Patient-Provider Relationships: Your feedback helps us to better understand your needs and preferences, fostering a stronger and more effective partnership between you and our healthcare providers.

Support Organizational Growth: The data collected from this survey informs strategic planning and resource allocation, helping us to grow and adapt to the evolving needs of our community.

Your participation is invaluable, and we greatly appreciate your time and honesty in completing this survey. Together, we can continue to build a health center that better serves you and our entire community.

Thank you for your input!
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Was it easy or difficult to schedule your appointment time?
Would you like to say why it was easy or difficult to schedule your appointment? if yes, please explain.
How convenient was the appointment time you were able to get?
Overall, how would you rate the service you received from your last visit?
Did your appointment with your provider start early, late or on time?
Overall, how would you rate the care you received from your provider?
Would you like to add a comment about the care you received? if yes, please explain. 
How much do you trust your provider to make medical decisions?
Would you like to make a comment about the previous question? 
How well did your provider listen to your needs?
How well did your provider answer questions?
How well did your provider explain your treatment options?
How well did your provider explain follow-up care?
If referred to a specialist how satisfied are you with the care you received?
Where were you referred? 
Is there anything we could have done to improve your last visit?
 What department were you seen in? 
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