This survey information is given to our clients to gain specific feedback on the staff/office personnel who responded to/answered your queries. We recognize that you may wish to provide feedback on other aspects of your experience with us. The following feedback shall be utilized as part of our quality assurance process. Below is the numerical scale interpretation for your reference:
5 = strongly agree
4 = agree
3 = neither agree or disagree
2 = disagree
1 = strongly disagree