CLIENT FEEDBACK FORM
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ABOUT YOU AS OUR VALUED CLIENT:
This survey information is given to our clients to gain specific feedback on the staff/office personnel who responded to/answered your queries. We recognize that you may wish to provide feedback on other aspects of your experience with us. The following feedback shall be utilized as part of our quality assurance process. Below is the numerical scale interpretation for your reference:  
 5 = strongly agree  
 4 = agree  
 3 = neither agree or disagree  
 2 = disagree    
 1 = strongly disagree  
Items *
5
4
3
2
1
1. Navigation to the website was very easy
2. I was able to find the information I needed on their website
3. The personal effort I put forth was worthwhile because of the feedback I received
4. My expectation was met in relation to the effort I exerted
5. My questions and concerns were attended/addressed immediately
6. I am satisfied with my experience today
Please add any comments you'd like to share with us
Thank you for taking few minutes to answer these questions to help us improve our service to you.
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