We have tried to make our system as user-friendly as possible. As part of our ongoing work to provide the best quality adventure holidays possible we would very much like to receive feedback about your experiences with IVA. Your comments are extremely valuable to us. We do examine all points raised and discuss them with our office staff, overseas agents and trip leaders. As part of our drive to minimise environmental impact, we prefer all feedback be submitted electronically.
How to complete this questionnaire
Our system is very user-friendly and should only take a few minutes of your time. Most of the questions require just a click, to one of the options, to answer the questions use a number from 1 to 5.
1 = Poor
2 = Disappointing
3 = Satisfactory
4 = Good
5 = Excellent
A few of the questions do, however, require you to write in the answer. Please go right through the questionnaire, but disregard those questions which do not apply to your type of holiday.
Feel free to add any comments you wish in the further comments section.