I received the wrong product
We can send you a GLS carrier to pickup up your package at your place.
Which product did you order but did not receive?
Example. LONG black mamba small
Which product was sent to you by accident?
Example. LONG Ocean small
How do you want us to resolve the situation?
a) We will send you a GLS courier to you place at our expense.
b) You keep the wrong product and do not change it. We will refund you 15€ on the gift card - valid for 1 year.
c) You keep the wrong product and we send you the ordered product for additional 10€.
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