SWGR Online Shop Survey
SIS has recently launched its new online store and we’d like feedback from customers about their thoughts, as well as understand what they would like to see from the store in the future.
We’re always looking to provide more for our customers – so your feedback is greatly appreciated.
Once you complete the survey, you will enter a prize draw for a chance to win £75 to spend in our online store. By entering your email address, you agree to receive the code. You may also tick the box to notify us as to whether you’d like to receive offers and promotions from the SIS online store in the future.
Thank you for your time.
On a scale of 1-5, one being not at all and five being extremely, how easy is the online store to use?
What are the reasons for you giving that score?
On a scale of 1-5, one being not very and five being extremely, how happy are you with the range that currently exists on the online store?
When purchasing something online, what is the most important factor to you? (e.g. ease of payment, ease to repeat order, time, product categorisation)
What type of product are you most likely to buy from us?
Would you like to know about the other products not currently listed on the online store that SIS can provide you?
What features do you like about the online store?
What would you like to see in the online store in the future?
If you decided not to order today, please tell us why.
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