Mansfield Vet Clinic Client Survey 2014

Mansfield Veterinary Clinic is striving to create the best possible service for you and your animals. In order to do this, we need your feedback!
This survey has been made via a Google program, and the results will be tallied and sent only to Dr Sally Rekers' email account. The survey is 100% anonymous and confidential.
Thank you for your time!
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    Making an appointment
    Checking in
    Consultation with the veterinarian
    Medical/health recommendations
    Checking out and making payments
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    Level of veterinary expertise (e.g. diagnostic and surgical abilities, etc)
    Level of care/compassion
    Propmtness of follow-up communication (e.g. for lab results and surgeries)
    Building presentation (e.g. waiting room, consult room, etc)
    Value for money
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    Making an appointment for the veterinarian to visit your property
    Promptness of the veterinarian
    Consultation with the veterinarian
    Medical/health recommendations/explanations made by the veterinarian
    Skill level of the veterinarian in handling/medicating/performing surgical procedures on large animals
    Value for money
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    Reliability
    Ease of contacting the on-call veterinarian
    Response time (e.g. time it takes for the veterinarian to meet you)
    Quality of advice given to you over the phone
    Value for money
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