Many technology issues regarding hardware (computers, phones, wifi, and other devices) can be fixed by following three easy steps:
#1. Shutdown the device by completely powering off the device (this does not mean "hibernating" or "sleeping" the device, nor does this mean simply closing the computer / turning off the monitor).
#2. Unplug the device from all power sources (outlets, batteries, chargers, cords, etc), and wait 15 seconds.
#3. Plug in your device, power it up, and see if you are still having the same issues.
If you are still having issues after trying this solution, please fill out and submit a work ticket below.
