Time Commitment: ~20 hours (per month); Active online presence
Mandatory skills needed:- Experience in end user technical support- Familiarity with Simple Machines Forums- Experience with Google Account Administration- Basic knowledge of WFTDA’s Sharepoint System- Ability to learn new programs and administrate them (Timeout)
Desired Qualifications:- Experience managing a team, especially a distributed and/or volunteer team.- Experience with working across teams – with programmers, system administrators.
General Responsibilities:- Manage a team of distributed, volunteer support people.- Provide end user support and triage for WFTDA tech related issues- Keep the committee on task and on time- Keep up to date on WFTDA’s technical needs
Pending Projects:- Hire a Forum Administrator