Support Chair
Position: Support Chair
Reports to: Tech Officer

Time Commitment: ~20 hours (per month); Active online presence

Mandatory skills needed:
- Experience in end user technical support
- Familiarity with Simple Machines Forums
- Experience with Google Account Administration
- Basic knowledge of WFTDA’s Sharepoint System
- Ability to learn new programs and administrate them (Timeout)

Desired Qualifications:
- Experience managing a team, especially a distributed and/or volunteer team.
- Experience with working across teams – with programmers, system administrators.

General Responsibilities:
- Manage a team of distributed, volunteer support people.
- Provide end user support and triage for WFTDA tech related issues
- Keep the committee on task and on time
- Keep up to date on WFTDA’s technical needs

Pending Projects:
- Hire a Forum Administrator

Derby Name *
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League *
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Email *
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Status (Skater, Official, etc) *
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Are you currently a WFTDA representative for your league? *
What qualities, characteristics, skills, and experience do you possess that make you qualified for this position? *
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What professional skills or specialized training do you have that might be beneficial to this position/committee? *
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How much free time do you have to dedicate to a committee job (per week/month)? *
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Do you have regular access to a computer with internet access? *
What areas of work/projects motivate you the most? *
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Have you held a similar position on your league? If so, for how long and what were your successes? *
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Do you need a position for your league to stay active or for your league to regain active status? *
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