Newburyport Police Department Citizen Survey 2025
The Newburyport Police Department is committed to engagement with our community through listening, communication, and relationship building.  This community survey is designed as a tool to help assess public perception, identify community needs, and guide policy.  The Newburyport Police Department is currently working to develop a new mission and vision statement that resonates with stakeholders, driving forward the police department and community together.  The survey is completed anonymously and the police department is not collecting any identifying information.  If you would prefer to fill out a paper copy, it can be downloaded from our website or picked up at the police station.  Thank you for taking the time to provide your input and feedback. - City Marshal Matthew Simons
How long have you lived in Newburyport? *
What ward do you live in? *
What is your current age? *
What is your sex? *
Which race/ethnicity best describes you? *
Do you have children in your household? *
What is your annual household income? *
What is your highest level of education? *
Have you had contact with the Newburyport Police Department since January 2025? *
Required
How satisfied were you with your interaction(s) with the member(s) of the Newburyport Police Department? *
What, if anything, could the Newburyport Police Department member(s) have done to make your interaction with them better? *
Do you trust the Newburyport Police to handle situations fairly, impartially, and without bias? *
Do you feel the department communicates clearly and regularly with the public? *
Do you trust the police to respond effectively in an emergency? *
Please indicate whether you agree or disagree with the following statements about the Newburyport Police Department *
Strongly Agree
Somewhat Agree
Don't Know / Not Sure
Somewhat Disagree
Strongly Disagree
NPD responds effectively to crimes after they occur
NPD is responsive to my needs
NPD shows concern for my rights as a citizen
NPD responds in a fair and impartial way when dealing with racial, religious, and ethnic minorities
NPD are honest and ethical when dealing with citizens
NPD proactively prevents crimes before they occur
How serious do you believe the following problems are in the City of Newburyport? *
Very Serious
Somewhat Serious
Not Very Serious
Not a Problem
Not Sure/Don't Know
Substance Abuse Disorder
Impaired Driving (alcohol/drugs)
Internet Crimes/Scams
Domestic Violence
Underage Substance Abuse (alcohol/drugs)
School Safety
Public Intoxication/Disorderly Conduct
Vandalism
Noise Issues
Mental Health Issues
Theft/Larceny
Motor vehicle breaking & entering
Residential breaking & entering
How safe do you feel in Newburyport? *
Very Safe
Somewhat Safe
Not Very Safe
Not Safe at All
Not Sure or N/A
Walking during the day in downtown Newburyport
Walking at night in downtown Newburyport
Walking during the day in your neighborhood
Walking at night in your neighborhood
At night in your home if you reside in Newburyport
How frequently do you limit or change what you do in Newburyport because you are concerned about crime? *
What could the Newburyport Police Department do to make you feel safer? *
Please rate the Newburyport Police Department in the following areas to the best of your knowledge/experience. *
Excellent
Very Good
Good
Fair
Poort
Not Sure/Don't Know
Appearance
Overall Competence
Courtesy
Helpfullness
Approachability
Responsiveness
Newburyport Police Officers have a visible presence in the City. *
The Newburyport Police Department works to proactively prevent crime. *
The Newburyport Police Department is actively involved in community events and services. *
Is there any reason you would be hesitant to contact the Newburyport Police Department for assistance? If yes, please explain in other. *
Required
In your opinion, what is Newburyport Police Department doing well? *
In your opinion, where can Newburyport Police Department improve? *
Any additional comments or suggestions? *
Overall, how would you rate the Newburyport Police Department? *
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