CenCal Health is committed to advancing health equity so that our communities thrive and achieve optimal health together. Training our staff, network providers, subcontractors, and downstream subcontractors on the importance of diversity, equity, and inclusion is a critical component to advancing health equity for our communities. Please use the resources listed below for a comprehensive overview of our member demographics and foundational DEI concepts.
Attention: In accordance with DHCS requirements, network providers are required to complete the training annually. Please follow the steps below to access each training module, as well as for acknowledgement and attestation.
For further details on training requirements, providers may also refer to All Plan Letter 23-025.
The self-paced training consists of three modules:
- Module 2: Exploring DEI through the Lens of Cultural Humility and CenCal Health’s Diverse Member Population
This module offers valuable insights into the cultural groups within CenCal Health’s service area, shedding light on their perspectives and approaches to health and healing. It distinguishes between cultural competency and cultural humility, highlighting how each concept informs approaches to healthcare delivery. Additionally, this module discusses the three tenets of cultural humility and offers guidance on applying cultural humility effectively in healthcare settings.
- Module 3: Connecting DEI to the Structural Determinants of Health
This module explores the root causes of health inequities among distinct segments of CenCal Health’s membership, with a focus on structural and institutional racism. It also examines the connection between clinical outcomes and structural determinants of health.
Once you have completed the three training modules above, please proceed to the next section for the provider training acknowledgement and attestation requirements.
