City of Vero Beach - Alarm User Awareness Class

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In an effort to help minimize false alarms, the Vero Beach Police Department has created a presentation and the following assessment. Upon completion, you will gain a false alarm credit to your account.

Email address is used to provide you with a copy of this assessment.

IT IS IMPERATIVE THAT YOU PROVIDE YOUR PERMIT # TO ALLOW US TO CREDIT THE CORRECT ACCOUNT.

If you are unsure of your permit number, please call us at 772-978-4600, or email at: alarmawareness@vbpd.org

Passing Score is 16 out of 22. If you do not reach this, you will be required to retake the quiz.

Email *

Name *

Permit# *

What causes an alarm? (choose all that apply) *

Door or Window is opened

Panic Button is pushed

Calling central monitoring with questions

Smoke/Fire sensor is activated

Required

Which device is used to interface with the system? *

Keypad

Control Panel

Detectors

Siren/Speaker

When a system is "armed" you can exit the building during a delay period without setting off the alarm. *

True

False

Which option describes a "False Alarm"? *

Alarm system detects alarm status erroneously through user error, equipment, etc.

Notification of an alarm to the law enforcement agency and responding authority finds no evidence of a criminal offense or attempted criminal offense

Which option describes a "False Dispatch"? *

Alarm system detects alarm status erroneously through user error, equipment, etc.

Notification of an alarm to the law enforcement agency and responding authority finds no evidence of a criminal offense or attempted criminal offense

40% of alarm calls are false alarms. *

True

False

In Vero Beach, you are allowed how many false alarm responses before a fine? *

Which of the following is the top reason for false alarms? *

Weather (lightning, wind, etc...)

Poor Maintenance

Incorrect Installation

Poor Instalation Quality

Inadequate User Training

Pets can set off a motion sensor within a residence. *

True

False

True or False: If the wires in your panel are secure in the box, but are jumbled up, it will not cause a problem. *

True

False

Which of the following times should you call your alarm company? *

Remodeling

Change of phone numbers

Moving

Disabling your alarm when you get home

Unexplained False Alarm

Required

True or False: You are going on an extended vacation, but your housekeeper will periodically check on the house. The Housekeeper does NOT need a password to contact your alarm company. *

True

False

Required

Which of the following tasks should be performed on the alarm system periodically? *

Run through the Test Alarm procedures

Cut power to the system to reboot it

Check/Replace any batteries in the system

Required

The current cost for alarm renewals (yearly) in Vero Beach is: *

$20

$25

$30

$35

The current cost for new alarm registration in Vero Beach is: *

$20

$25

$30

$35

Enhanced Call Verification (ECV) requires two phone calls, to the same number. *

True

False

A copy of your responses will be emailed to the address you provided.

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