West Chester Borough Resident Survey
The Financial Advisory Committee (FAC) seeks your help in understanding what is most important to you as a RESIDENT of the Borough of West Chester. You are receiving this survey through your Councilperson or a neighborhood or park organization. Residents not on such a group list may complete the survey linked to the home page of the Borough website (west-chester.com). If you receive multiple copies of the survey form, PLEASE REPLY ONLY ONCE. Your responses are confidential and you cannot be identified as a respondent.
Are you currently a resident of the Borough (ie., you live within the boundaries of the Borough in one of Wards 1-7)? If you are unsure, a Borough map can be found at https://west-chester.com/328/Voting-Wards *
In what Ward do you live? (If you are unsure, you can see the ward map at https://west-chester.com/328/Voting-Wards) *
Which best describes your residence? *
Approximately how long have you lived in the Borough? CHOOSE THE MOST ACCURATE ANSWER. *
The one thing I like most about living in the Borough is
The one thing I like least about living in the Borough is
My satisfaction with the Borough as a place to live is
Not at all satisfied
Absolutely satisfied
Clear selection
How often have you visited the official Borough website (www.west-chester.com) in the last year?
Clear selection
How often have you called a Borough office (other than police) in the last year?
Clear selection
Which department/office (other than police) have you called?
In the last year, about how often have you called for West Chester Police Department services?
Clear selection
When you call the police, which number did you use?
Clear selection
Which services of the Building and Housing Department have you used or benefited from in the last year?
Which services of the Public Works Department have you used or benefited from in the last year?
How many recycling containers does your household typically place at curbside each week?
Clear selection
How many trash containers does your household typically place at curbside each week?
Clear selection
How often does your household place a bulk item out with the trash (collected during 1st full week of each calendar month)?
Clear selection
About how often does your household place bagged or tied yard waste item(s) at the curb for pickup?
Clear selection
Which services of the Borough Manager's office have you used or benefited from in the last year?
Which services of the Finance Department have you used or benefited from in the last year?
Which services of the Parking Department have you used or benefited from in the last year?
Which services of the Recreation Department have you used or benefited from in the last year?
Which events did you go to or participate in the last THREE years?
Which services of the Technology Department have you used or benefited from in the last year?
Which services of the Sustainability Department have you used or benefited from in the last year?
Which services of the Fire Department have you used or benefited from in the last year?
This year the Borough closed some blocks to through traffic in order to create safely distanced dining and shopping space. Did you utilize restaurant services in blocks closed to traffic this summer/fall.
Clear selection
Were you more or less inclined to use a restaurant in the closure area?
Clear selection
Did you visit retail stores in blocks closed to traffic this summer/fall?
Clear selection
Were you more or less inclined to visit retail stores in the closure areas?
Clear selection
Did you experience unusual traffic flow problems related to the non-construction related block closures this summer/fall?
Clear selection
Moving forward, what do you think the Borough should do regarding block closures for pedestrian/business/entertainment purposes?
Clear selection
Why do you choose to live in the Borough.
How many more years do you anticipate living in the Borough?
Clear selection
Name one thing you think the Borough should spend MORE on.
Name one thing you think the Borough should spend LESS on.
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