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Customer Satisfaction Survey
Please fill out the survey below if you have been a patient of Midtown Physiotherapy and Hand Therapy and would like to give us feedback about our service.
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What is your name? (Optional)
Your answer
I attended:
Physiotherapy
Hand Therapy
Overall how satisfied or dissatisfied are you with Midtown Physiotherapy and Hand Therapy?
Very dissatisfied
1
2
3
4
5
Very satisfied
Clear selection
Which of the following words would you use to describe our services? Please select all that apply.
Reliable
High Quality
Professional
Effective
Good Value for money
Overpriced
Ineffective
Unprofessional
Poor Quality
Unreliable
How well do our services meet your needs?
Not at all well
1
2
3
4
5
Extremely well
Clear selection
How would you rate the quality of our services?
Very low quality
1
2
3
4
5
Very high quality
Clear selection
How responsive was your therapist to your questions or concerns about your condition?
Not at all responsive
1
2
3
4
5
Extremely responsive
Clear selection
How would you rate the value for money of our services?
Poor
1
2
3
4
5
Excellent
Clear selection
My privacy was respected during my care.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Clear selection
My individual and cultural beliefs were respected during my care.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Clear selection
How long have you been a customer of Midtown Physiotherapy and Hand Therapy?
This is my first experience with the clinic
Less than 6 months
6 months to 1 year
1-2 years
3 or more years
Clear selection
How likely is it you would recommend Midtown Physiotherapy and Hand Therapy to a friend or colleague ?
Not at all likely
1
2
3
4
5
Extremely likely
Clear selection
Do you have any other comments, questions or concerns?
Your answer
Submit
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