2019 Customer Satisfaction Survey of BIONEER
about Life Science Products & Custom Services
Name *
Your answer
Country *
Your answer
University/Institution/Company *
Your answer
E-mail *
Your answer
Do you agree to the collection and use of your personal information for product and laboratory information? *
1. Which Products/Custom services did you order at BIONEER?
Please check the Products/Custom Services you have used from BIONEER.
1-1. Reagents *
Required
1-2. Instruments *
Required
1-3. Custom Services *
Required
2. Satisfaction about each product/custom services
Please check the satisfaction grade about reagents, instruments and custom services in the table below.
2-1. Overall Satisfaction about BIONEER
Excellent
Very good
Good
Below average
Poor
Reputation of BIONEER in the market
Performance of products
Quality of service
Price competitiveness in the market
Product line-up
Application support
Delivery duration
2-1. Satisfaction about Reagents
Excellent
Very good
Good
Below average
Poor
AccuPower
AccuPrep
MagListo
ExiPrep
AccuRapid
ExiProgen
Enzymes
DNA Ladder & Protein Marker
Buffer & Chemical
2-2. Satisfaction about Instruments
Excellent
Very good
Good
Below average
Poor
AllInOneCycler
Exicycler 384
Exicycler 96
ExiProgen
ExiPrep 96 lite
ExiPrep 16
ExiSpin
2-3. Satisfaction about Custom Services
Excellent
Very good
Good
Below average
Poor
DNA/RNA Oligo Synthesis Service
siRNA/miRNA Synthesis Service
Sequencing Service
Gene Synthesis Service
3. If you selected 'Below average' and 'Poor' in the above answers, please specify the reason for selection.
Your answer
4. Please fill in your opinion about BIONEER's products or customer services. *
Your answer
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