Van Horn Public Library Community Survey
Please take a moment to answer this anonymous survey about the library. All questions are optional.
Section 1: Please check ONE answer for each of the following
Do you have a library card?
On average, how often do you visit the library?
How would would you rate the following library services
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Customer Service
Collection (books, DVDs, music, newspaper, etc.)
Programs (classes, storytimes, etc.)
Online services (website, catalog, research databases, etc.)
ILL (Inter-library Loan)
Library Policies
Internet Access
Facilities
Hours of Operation
Overall, how would you rate this library?
How do you typically find out about library programs? Check all that apply.
How important is each of the following library services to you?
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs (classes, storytimes, etc.)
Computers and printers
Help using computers, printers, etc.
Study/reading areas
Internet access
ILL (Inter-library Loan)
Online services (website, catalog, research databases, etc.)
Photocopier
Newspapers and magazines
Homebound services
Overall, how important is the library to you and your family?
Section 2: We value your opinions. Please answer the following questions:
What do you value most about the library?
Your answer
How could the library or its services be improved, if at all?
Your answer
How does the library benefit you or the community?
Your answer
Section 3: Please tell us about yourself so that we may better serve you. Please check one answer for each of the following:
How old are you?
What gender best describes you?
Ethnicity
What is your employment status?
Questions? Have more feedback? Email the library at pipl@selco.info or call us at 507-356-8558
Thanks for taking our survey!
Please come into the library and ask for a free notebook!
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