1. OUR PROCESS, TERMS AND CONDITIONS
The term of this agreement is for 90 days. Consignors may extend your agreement by notifying us by email or claim their items at expiration of agreement or upon notification from I.O. Domani. If not notified to extended upon expiration, the items will automatically renew unless notified by consignor and/or consignee notifies the consignor to discontinue the items agreement.
I.O. Domani gives preferences to current season, top designers, and contemporary brands. Consignor must submit at least 3 items to start the consignment process. We reserve the right to decline any items that do not fit our inventory profile. Consignor understands that items submitted without first completing the agreement will be returned to the consignor until agreement is received and/or payment of sold items will be submitted as store credit. Consignor's account must stay active by participating in the program consistently. If the consignor has not participated in the program after 60 days of last known sale, the consignor will need to complete a new agreement due to the timing and potential modification of the agreement over time.
2. UNSOLD ITEMS AND THE RETURN OF ITEMS.
For unsold and/or returned items to client / unaccepted items, consignors have up to 7 business days from the date of notification to retrieve their returned/unaccepted items. Items left after 7 business days are subject to being released for donation to local charities. The Company is not responsible or liable for items left after 7 business days from date of notification. A donation receipt can be provided within 30 days, at the request of the consignor. In addition, consignors are electing to receive their items back, they will need to request the return of their items by email to firstname.lastname@example.org stating which items to return. We will process the request within 48-72 hours. We will NOT release items under any circumstance to consignors requesting their items immediately or day of.
3. CONSIGNMENT STRUCTURE AND PRICING
Your consignment begins at the date the item is entered into our database. When receiving items for consignment outside of the current season, that item based on relevance may be stored. All consignments are for sale while in the possession of the consignee. Generally, consignors receive 50% commissions of the selling value less any taxes, handling fees, discounts, professional cleaning, and/or needed repairs. Consignors can receive 60% commissions of the selling value less any taxes, handling fees, discounts, professional cleaning, and/or needed repairs for ULTRA LUXURY BRANDS handbags, fine jewelry & shoes but only with proof of Certificate of Authenticity/Proof of Purchase, or Original Tags, and original packaging, and tools (if applicable), and within excellent condition.
Our pricing strategy is fluid, and reflects the market at any given time, in conjunction with consumer demand. Our pricing is based on external research and internal sales data. I.O. Domani will price your items at based the most recent and/or if available original retail value researched in consideration with condition, style, season, and market demand. Markdowns are based on current store inventory analysis, seasonal timelines, and consumer demand. Determination of markdowns, flash sales, and giveaways are at the sole discretion of I.O. Domani The consignor does NOT have the right to approve pricing of any items consigned with I.O. Domani. We price to sell, not to sit in store.
THE RECLAIM ROUND - A supplementary selling approach called The Reclaim Round has been introduced for brands, styles, or sizes that I.O. Domani believes would better sell at a lower price point. This could also include re-consigned items from a previous season. Our goal is to sell your items with donations kept to a minimum. The Reclaim Round consignor payout percentage is 20%. Items in the Reclaim Round may be featured within our website or 3rd party platforms such as Poshmark, Facebook, or Instagram.
Payment for The Reclaim Round will be included in your monthly consignor balance. Any items that do not sell through The Reclaim Round, you will be required to retrieve within 7 business days. Items left after 7 days will be donated to local Cabo charities.
4. CONDITION EXPECTATION AND ACCEPTANCE
The condition of all consignment items ARE REQUIRED to be PROFESSIONALLY CLEANED WITH CLEANING TAGS attached (NO EXCEPTION) and in sale-able condition. Items must be smoke free, stain free, damage free, & free of pet hair and odorless. Items should be current and relevant time season. Shoes should be relatively "Never been worn" looking or VERY gently used. Shoes that look very worn, defective, damaged etc. will not be accepted and will be donated. WE DO NOT ACCEPT CONSIGNMENT BUY BACK!! Any consignment purchased from I.O. Domani and reconsigned will be donated!
WE DO NOT ACCEPT GENERIC FLIP FLOPS, GENERIC SNEAKERS, DENIM JEANS/SHORTS. WE DO NOT ACCEPT INTIMATE WEAR, SHAPEWEAR, SWIMWEAR, or ACTIVEWEAR OF ANY KIND- they will be donated. WE DO NOT ACCEPT ITEMS REQUIRING MAJOR REPAIRS they will be donated. FOR UNACCEPTED ITEMS in poor condition or unaccepted categories, WE NO LONGER ALLOW ANY ITEM RETRIEVALS AS THEY WILL BE DONATED. We may decline to accept items after closer inspection if not up to the stated above standard.
Items submitted that clearly go against the acceptance policy will not be returned and will be donated and/or may be sold on at a 20/80 split and could be sold under the market value to remove it from our space. I.O. Domani reserves the right to decide if items need additional cleaning or repairs if during inspection there are noticeable issues. All cleaning and repairs will be at consignors expenses should items be entered into the program at 30/70 split (consignor 30% / company 70%). No one wants dirty, damaged or stained items of any kind. It is YOUR responsibility to abide by the rules set within this agreement at all times. You understand the risk of sending unacceptable items and you agree to assume the risk.
5. I.O. DOMANI PURCHASED ITEMS AND BUY BACKS
Consignor may submit original purchased I.O. Domani FULL PRICE NEW ARRIVAL items purchased from I.O. Domani that is a minimum of 1 year old. This is subject to consideration of style, brand, designer, color, and condition. WE DO NOT ACCEPT ANY RESALE BUYBACKS. PLEASE DO NOT BRING RESALE PURCHASED FROM I.O. DOMANI TO BE ENTERED INTO THE RESALE PROGRAM. We do keep a file of all items entered into consignment and we will reject re-resale items and it will be donated. NO EXCEPTION.
6. Payment and Schedule.
Your account balance will always be available to use as store credit*. The monthly payment schedule applies to consignment balances over $100.00 or MXN equivalent, and are paid mid month, every month via paypal electronic funds. Any monthly balance, that is below $100.00 USD or MXN equivalent will remain in your consignment account and will roll over into each consecutive month until the $100.00 minimum balance is met. Commissions are disbursed in the store's local national currency of Mexican pesos only. Cash or check or wire transfers payouts in-store are not provided, no exceptions. Commissions submitted to consignor via Paypal electronic funds provided from the email address provided by each consignor, and it is the sole responsibility to provide I.O. Domani with any updated contact and payment information for the account. In addition, it is the consignors sole responsibility to follow up on any store credits listed on their account as store credits have a 6 month shelf life. If the payment is returned to I.O. Domani, consignor payments will become store credit* only, NO EXCEPTIONS. We will not release payments to 3rd parties without written consent and we are not liable for loss payments, unclaimed payments, or incorrect provided emails. You are required to set up your own Paypal account and claim your own electronic funds. Please contact Paypal if you experience technical difficulties at www.paypal.com.
At I.O. Domani we pride ourselves on our reputation for providing 100% authentic designer goods. We engage a third-party authenticator for jewelry, handbags and brands at our discretion. Should an item be deemed inauthentic, or the authenticity cannot be conclusively determined, a $50.00 USD/$1,000 MXN fee per inauthentic item will be deducted from your consignor account. The item will be returned, or can be donated with your permission.
We encourage Luxury handbags, shoes or jewelry brands/designers to have Certificate of Authenticity and/or Original Packaging and/or Original Tags and/or Proof of Purchase to be considered as authentic luxury brands and to receive the max commission of 60%. If these items are not provided, items will receive the standard commission of 50% pending the condition of the item and/or required professional cleaning if applicable. We are VERY STRICT with luxury brands and will not make exceptions for anyone. Luxury bags, shoes etc should include dust bag and tools if applicable.
8. CONSIGNOR PORTAL
Consignor may view inventory, reports, and payments online by visiting https://iodomani.ricoconsign.com/login
. Enter your Username and Password. Username is always the consignor's FIRSTNAME _ LASTNAME that was provided on the agreement you completed. You are provided a temporary password which we recommend you reset your password. Contact us if you need assistance.
9. AMENDMENTS: I.O. Domani reserves the right at its sole and absolute discretion to modify the terms of this Agreement from time to time, and will use commercially reasonable efforts to notify you if the terms of this Agreement have changed. All items received after the date of such modification will be subject to the new terms. If you do not agree to any revised terms, your sole recourse is to terminate the Agreement. To the extent that you do not terminate this Agreement following a modification of the terms by I.O. Domani, you will be deemed to have accepted all such modifications of this agreement.
10. GOVERNING LAW: This Agreement shall be construed and interpreted in accordance with the laws of the Baja California Sur, Mexico, and any action to enforce this agreement must be brought in the municipality of Los Cabos/San Jose del Cabo in Baja California Sur.
This Agreement (including the documents referred to herein) constitutes the entire agreement among the parties & supersedes any prior understandings, agreements or representations by or among the parties, written or oral, to the extent they relate in any way to the subject matter of this agreement. Consignors are responsible for listing their items or number of items below. Should nothing be listed, the amount of inventory that the company has submitted into the database will supersede in the agreement. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF I.O. DOMANI SERVICES IS AT YOUR SOLE RISK. I.O. DOMANI CONSIGNMENT AND OTHER SERVICES ARE PROVIDED ON AN “AS IS”, “WITH ALL FAULTS”, AND “AS AVAILABLE” BASIS. I.O. DOMANI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND INFRINGEMENT. I.O. DOMANI MAKES NO WARRANTY THAT CLOTHES CIRCUIT SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. I.O. DOMANI DOES NOT INSURE OR ASSUME RESPONSIBILITY FOR LOSS, STOLEN OR DAMAGED ITEMS. I.O. DOMANI AND ITS’ SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR FOR OTHER INTANGIBLE LOSSES (EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM: (A) THE USE OR THE INABILITY TO USE I.O. DOMANI SERVICES OR WEBSITE; (B) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (C) THE ACTIVITIES CONTEMPLATED BY THIS AGREEMENT PROPERTY; (D) ANY OTHER MATTER RELATING TO I.O. DOMANI'S SERVICES OR THIS AGREEMENT. IN NO EVENT WILL I.O. DOMANI’S LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT IT HAS ACTUALLY RECEIVED, AS A RESULT OF SELLING YOUR PROPERTY HEREUNDER. THE FOREGOING DISCLAIMERS AND LIMITATIONS ARE A FUNDAMENTAL PART OF THE BASIS OF I.O. DOMANI’S BUSINESS, AND I.O. DOMANI WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT SUCH DISCLAIMERS AND LIMITATIONS. YOU MAY SIGN AND MAIL, OR EMAIL THIS SIGNED AGREEMENT TO: INFO@IODOMANI.COM. WE WILL NOT BEGIN THE LISTING PROCESS UNTIL WE RECEIVE THE SIGNED AGREEMENT.
*Last Updated 12/21/22
(new items entered by any consignor after this date will be subjected to the updated agreement date listed above. Store Credit is valid for 6 months. Please view our FAQs on our website.)