GymIt Member Requests
After this form is submitted you will receive a confirmation email to the email address that you provided. The subject of the email will be "GymIt Member Requests" and it will come from "Google Forms". If you did not receive this confirmation, we did not receive your request. Please fill out the form again if you did not receive confirmation.
The following form (scroll down) is your quickest way to receive help with the following: Freeze Requests, Billing inquiries and refund requests, general questions, 10-Day Money Back Guarantee Cancellations.
The quickest way to cancel your membership is by logging into your MICO account, instructions can be found here:
IF you have already attempted to log into MICO and request your cancel and had a difficult time, you can request your cancellation below, but it will take a little longer this way.
Please note that all requests will be answered in the order in which they are received, and may take up to 72 hours to process.
Any Refunds that are approved may take up to 14 days for the funds to return to your account.
For which location are you providing feedback?
Comm Ave, Brookline
Membership Agreement Number
This is a 9-digit number beginning with 4845 or 4846. It may be the same your barcode #, but it isn't always. We typically include this number in any email communication. (sometimes it may begin with a "Zero" in which case it will be 10-digits. For more info head here:
Do not panic if you cannot find this number, if you cannot locate the agreement number enter all zero's and make sure that you provide an up to date email address so that we can reach out to you if we can't locate your account.
Type of Feedback
Reactivate Membership from Cancel
Praise for us or a team member
Membership Cancellation Request
10-Day Money Back Guarantee
Reactivate Membership Early From Freeze
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