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An empirical investigation of E-banking implementation in Nigeria
We are conducting a survey on the use of e-banking and the customer preferences for any particular e-banking platform in Nigeria. Your perception of the E-banking systems you are using or intending to use is sought. Kindly respond to the following questions. Your responses will be treated with utmost confidentiality. Thank you.
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* Indicates required question
Gender
*
Male
Female
Age Range
*
Choose
Less than 20
21-30
31-40
41-50
51-60
60 and above
Highest education obtained?
*
Primary School
Secondary School
University/polytechnic degree
Postgraduate degree
Other
What is your occupational sector?
*
Civil Service
Trading
Education
Manufacturing
IT & Telecoms
Others
How often do you use E-banking platforms?
*
Choose
Never
Daily
Once a week
At least once a month
Two or three times a year
Others (specify)
Which of the following E-banking system have you used within the last three months
*
SMS Banking
Automated Teller Machine
Phone Banking
PC Banking
Internet Banking
Point of sale (POS)
Mobile Money
Required
How often do you use e-banking platforms?
*
(please rate in between: 1 (highest), 2 (high), 3(average),4(low) and 5 (lowest) Choose one response per row and one response per column for this section)
Highest
High
Average
Low
Lowest
Payment for goods and services
Cash Withdrawal
Money transfer
Payment for Bills (Utilities,fees)
Reservations (Hotels and airlines)
Highest
High
Average
Low
Lowest
Payment for goods and services
Cash Withdrawal
Money transfer
Payment for Bills (Utilities,fees)
Reservations (Hotels and airlines)
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