Zendesk Events Connector for Amazon EventBridge EAP
Welcome to the Early Access Program (EAP) registration form for the Zendesk Events Connector for Amazon EventBridge
What's this all about?
We have heard from our customers that they would like an easy way to export real-time events from Zendesk to Amazon so that they can store, analyze and run diverse AWS Services on this data. Common use cases include: enriching data, performing auditing or QA, BI and analytics, and data storage.
With this feature you can stream Zendesk events in near real-time to AWS services. We know that sometimes a push model is better suited for particular purposes than a pull model that exists with our REST APIs.
While we will be instituting limits when this feature is released to General Availability we expect to transmit higher volumes of events than via other means with more strict rate limiting.
Your events will appear directly in your AWS account and you will choose how you want to handle them. In fact, these events can be routed to multiple AWS services via configuration for downstream processing.
Need more detail on how it works?
Complete this signup form, making sure to tell us more about your use case and what events you would like to stream.
We will contact you via email and let you know how to proceed and configure via Zendesk and AWS.
Is this available to everyone?
During the EAP, this integration is available to any customer. This feature may limited when released to General Availability.
This being an Early Access Program, are there limitations with the product?
We are launching this EAP with ticket events that are able to be streamed from Zendesk to AWS as our first effort. We plan to expand this scope to include Sunshine Events and other events in future releases.
What is expected of me?
There are three things we ask:
1. Provide feedback on the integration, ease of use, and documentation (use the EAP forum on the Zendesk help center)
2. Report any bugs
3. Be open to working very closely with us to help make this integration better
Ready to take part?
All you have to do is fill in some information and you're ready to go!
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