Report Call Center Issues
Use this form to report issues you experience when contacting the Colorado Department of Labor & Employment's Division of Unemployment Insurance, such as hang-ups or an unprofessional agent.

This is not a form for general feedback or reporting issues with your claim. You should ONLY submit this form if you believe a CDLE agent hung up on you or behaved unprofessionally during a call.

Your feedback will be routed to the appropriate staff. Unfortunately, due to limited resources, we are not able to follow up with you directly regarding your submission.

If you need help with the following please visit the links below.

If you need to request a replacement 1099-G
https://co.tfaforms.net/f/Request-Replacement-1099

If you need to report an invalid 1099-G
https://co.tfaforms.net/f/Report_Invalid_1099

If you need more info on 1099-Gs
https://cdle.colorado.gov/tax-form-1099-g

If you need to Identity Theft

Identity Theft for Individuals
https://co.tfaforms.net/f/Report_Unemployment_Identity_Theft

Identity Theft for Employers
https://co.tfaforms.net/f/Employer_Reported_Identity_Theft

If you're facing trouble opening a claim because someone opened a fraudulent claim in your name, please fill out this form.
https://docs.google.com/forms/d/e/1FAIpQLSe3MOSWgJTQVXM7sAFKCcQ0Nm7PpYxuckvk-7ky2UziKqNHrw/viewform
Name *
Your phone number *
Please provide the phone number you called from.
Claimant ID number *
We need your Claimant ID number to help locate your call.
Which number did you call? *
Date you called *
MM
/
DD
/
YYYY
Approximate time of call *
Please provide the approximate time of your call (in Mountain Standard Time) to help us locate it.
Time
:
Issue type *
Please describe the issue you experienced: *
Submit
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