Twincomm Customer Service Survey
We would love to hear your thoughts and feedback on how we can improve your experience!
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How satisfied do you feel with our customer service?  
One is "very dissatisfied" and five is "very satisfied"
Technical Support by phone *
Technical Support On-Site *
Billing - Customer Accounts *
How would you rate our response time? *
How helpful are we when answering your questions or concerns? *
How well do you feel we communicate with you, informing you about important information? *
In general, how do you prefer to receive your information or have your questions and/or concerns answered? *
Overall, how would you rate our customer service? *
Questions in this field are not required, yet important for us to know.  
For us to address your questions or concerns, name, email and telephone are required.
Please describe a time you were dissatisfied with our service.  How did we respond?
How can we do better?
Is there any other feedback you would like us to hear?
Name *
Email address *
Phone Number *
We appreciate you taking the time to complete our survey.  As always, thank you for your business.
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