Twincomm Customer Service Survey
We would love to hear your thoughts and feedback on how we can improve your experience!
How satisfied do you feel with our customer service?
One is "very dissatisfied" and five is "very satisfied"
Technical Support by phone *
Technical Support On-Site *
Billing - Customer Accounts *
How would you rate our response time? *
Required
How helpful are we when answering your questions or concerns? *
Required
How well do you feel we communicate with you, informing you about important information? *
Required
In general, how do you prefer to receive your information or have your questions and/or concerns answered? Check all that apply. *
Overall, how would you rate our customer service? *
Required
Questions in this field are not required, yet important for us to know.
For us to address your questions or concerns, name, email and telephone are required.
Please describe a time you were dissatisfied with our service. How did we respond?
Your answer
How can we do better?
Your answer
Is there any other feedback you would like us to hear?
Your answer
Name *
Your answer
Email address *
Your answer
Phone Number *
Your answer
We appreciate you taking the time to complete our survey. As always, thank you for your business.
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