Tech Assistance Needed
Please fill out this form if you need help with your Valle Verde Student's account for Google (Clever), IXL, AR, Raz-Kids, Reading Eggs, etc. Answer to the best of your ability. If you have multiple children that need troubleshooting please fill out multiple separate forms. Please give the VVE tech team 24-48 hours to respond and troubleshoot. This form was created ONLY for Valle Verde ES students.
Student's current grade
Student's ID #
Typically a seven digit number that starts with 50###### (Example: 5041234)
2019-2020 (Former Teacher)
Leave blank if kindergartner or new to the school.
Is your student new to Valle Verde?
Yes, and new to MDUSD (the district)
Yes, we are new to Valle Verde, but went to another MDUSD school prior
Have you contacted the student's teacher in regards to this issue?
Which account do you need assistance with?
AR/Star (Renaissance Learning)
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This form was created inside of Mt. Diablo Unified School District.