Vendor Performance Survey
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Is this report for Informational Purposes or a request for Purchasing Department assistance?
Comments - If report is for Informational Purposes list actions taken by department.
Your answer
Your Name and Department
Your answer
Vendor Name
Your answer
How satisfied are you with the overall performance of this Vendor?
Comments?
Your answer
If the Vendor provided a commodity: How well did the Vendor meet the delivery timeline specified in the quote/bid?
Comments?
Your answer
If the Vendor provided a service: How well did the Vendor meet the delivery timeline specified in the quote/bid?
Comments?
Your answer
How well did the Vendor's product or service meet the requirements of the Contract or Purchase Order?
Comments?
Your answer
How well did the Vendor follow contract terms in regards to product/service cost/ freight charges, taxes, invoice/statement receipt, etc.?
Please specify which Contract terms the Vendor is or is not following.
Your answer
If you tried to resolve an issue with the Vendor, how long did it take the Vendors staff to respond to you?
Comments?
Your answer
Did the issue get resolved with the Vendor through a departmental process?
If no, does the department want the City-County Purchasing office to contact the Vendor to resolve the dispute?
Additional Comments
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