Uptick's COVID-19 Response Form
Please answer all applicable questions as thoroughly as possible.
Email address *
Your answer
What is the name of your business? *
Your answer
What is the goal of your message? *
Your answer
Who is the primary audience for your message? *
What do you need written? Check all that apply. *
Required
Do you have different operating hours than usual? What are they, and how long will this be the case — do they end April 6 or another time?
Your answer
Are you able to fulfill all usual services, or are some not available? If so, which ones are not and are there alternatives?
Your answer
Do you have a different way of delivering your product (i.e. takeout, curbside service, or delivery)? If so, how do they work?
Your answer
Are you offering free shipping on your website or waiving shipping for local delivery?
Do customers need a discount code for free shipping? If so, what is it?
Your answer
Are appointments being rescheduled automatically? How will people know their new appointment times?
Your answer
If customers reschedule appointments, will their fees be waived?
Are you having to cancel any events? If so, which ones? Do you know when they will be rescheduled?
Your answer
Do you need to reimburse anything? If so, how and when will that be accomplished?
Your answer
Are your employees working remotely?
Is there anything else that you would like to share with us about measures your business is taking during this time?
Your answer
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