Share Your E-Rate User Experience-Related System Ideas

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This form is to be used solely to suggest improvements to E-Rate information technology systems. This form is not meant to be used for support and/or assistance related to your participation in the E-Rate Program, nor to suggest changes to E-Rate Program rules.

If you need assistance related to your participation in the E-Rate Program, please call the Customer Service Center at (888) 203-8100 or open a customer case within the E-Rate Productivity Center (EPC) by selecting “Contact Us” from the menu in the top right-hand corner of your landing page and then providing the requested information.

Name *

Email address *

Your role in the E-Rate program *

School

Library

Service Provider

State E-Rate Coordinator

Consultant

Other:

Required

Describe your issue or share your ideas *

Any useful details will be helpful such as FCC Form numbers or where in the software you've identified an opportunity for an improvement e.g., FCC Form 470, FCC Form 500, FCC Form 472/BEAR, FCC Form 474/SPI, Electronic Invoice (ESPI), entity profile updates, etc.

E-Rate Idea Category

Pick one or more categories that best fits your idea

FCC Form 470 (Services Requested and Certification Form)

FCC Form 471 (Services Ordered and Certification Form)

FCC Form 486 (Receipt of Service Confirmation & Children's Internet Production Act Certification Form)

FCC Form 500 (Funding Commitment Adjustment Request Form)

FCC Form 472 (Billed Entity Applicant Reimbursement (BEAR) Form)

FCC Form 474 (Service Provider Invoice Form)

Electronic Invoicing (Bulk FCC Form 474/Electronic Service Provider Invoice)

Service Provider Identification Number Change Form

Service Substitution Form

C2 Budget

EPC Access Management

EPC Profile

Other:

Please check the "Yes" box below if you wish to indicate that USAC may contact you for future UAT opportunities.

Yes

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