1. Use UPPERCASE for all ticket submissions.
2. Double-check spelling and accuracy.
3. Incorrect invoices will not be paid until corrected.
4. A Purchase Order (PO) will be provided on the assignment date via WhatsApp.
5. Send parking &/or toll itemized receipts to the WhatsApp group chat for each PO assigned.
6. Invoices will be paid on the 20th of each month for the prior month’s work. On the 22nd, if there is a holiday over the weekend.
7. Allow 2 days for the amount to reflect in your bank account for direct deposit (ADP).
8. Payroll checks are mailed from our office via USPS. No tracking numbers are issued.
9. Invoice corrections are required before your payment is processed (if errors are found).
10. Missing invoices will not be paid until submitted.
11. Your invoice must match the texts "1", "2", "3", and "4" sent to Dispatch for the workflow of your PO#, as follows. Only text the number.
Text "1" Interpreter - On route notification
Text "2" Interpreter - Actual arrival time (front desk check-in)
Text "3" Interpreter - Actual start time (client check-in/troubleshooting)
Text "4" Interpreter - Actual end time