[11 Questions]

Good Day Sir / Madam,

The Department of Economic Development and Tourism would like to get a sense of the extent to which Western Cape based firms have applied for the SMME Business Growth and Resilience funding scheme as provided for by the Department of Small Business Development. We acknowledge that many of you may be feeling extremely frustrated at being asked to complete yet another survey, but the purpose of this one is for us to craft an urgent intervention to assist businesses in this area. Completion of this survey will assist us greatly in this respect.

Your participation is much appreciated.
Email address *
1. How many employees in your firm? *
Your answer
2. Did you apply for the SMME Business Growth and Resilience Facility funds? *
3. On what date was the application submitted? *
4. Is information related to the SMME Business Growth and Resilience Facility easily accessible and easy to understand? *
5. Was the online (editable pdf) form easy to complete? *
6. Were the documents required on hand or easily obtainable? *
e.g. CIPC, SARS, ID, Municipal licence etc.
7. Was the SMME Business Growth and Resilience Facility helpline accessible? (i.e. could you easily get them on the phone?) *
8. If you sent an email to the email address, did you get a response? *
9. After submission of your application, did you receive feedback on the progress of your application ? *
(e.g. confirmation number or status of the application)
10. If there were errors in your application, were those errors and the required changes communicated to you? *
11. Are there any other issues that you would like to bring to our attention? *
(Please feel free to speak your mind...)
Your answer
A copy of your responses will be emailed to the address you provided.
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