Strategic Planning Community Survey

The Merrimac Public Library is in the process of developing a strategic plan, aimed at providing the very best service to our community. A critical component of the process is gathering information and ideas from the community members to establish priorities and create goals for the library.The survey should take approximately 15 minutes to complete. Thank you for your participation.

Aila Colburn, Library Director 

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Are you a Merrimac resident? *
If you do not live in Merrimac, please share where you live.
Age *
Required
How often do you access the library website?  *
Required
Are you a library card holder? *
Required
In the last 12 months, how often did you visit the Merrimac Public Library? *

If you used the Merrimac Public Library in the past 12 months, what aspects of the library did you use? (Select all that apply)

 *
Required
If you do not use the Merrimac Public Library regularly, why not? (Select all that apply) *
Required

How would you rate the library’s …

 *
Excellent
Good
Fair
Poor
Not sure/NA
Customer Service
Collection (Book, DVD’s Audiobook, etc.)
Downloadable collection (eBooks, eAudios, magazines)
Online services (Kanopy, US News, Peterson’s Test & Career Prep.)
Programs (adult 18+)
Programs (Teens 12 -18)
Programs (children’s 0-12)
Building & Grounds
Interlibrary Loan Service (ability to get items from other libraries)
Computer, printing, scanning, faxing, wi-fi service
Meeting/ study rooms
Merrimac Library’s web presence (website, social media, online catalog)

If you rated one of the statements “Fair” or “Poor” could you please explain your answer?

 *
What do you think is the library’s greatest strength? *
What do you value the most about the library? *

What could be improved about your library experience?

 *

Tell us about one of your best experiences with the library.

 *
How do you usually find out about library services and events? (Select all that apply) *
Required

Is there anything else you would like to share with us?

If you would like someone from the library to reach out to you for more information, please share your contact information (name, email, phone #).

Thank you!

We greatly appreciate your thoughtful feedback to help inform the future of library services.

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