Survey on enabling smart data pricing
This survey is part of a research effort to better understand how innovative pricing models for "data" can help bring Internet access to the millions of people in the world who have so far been left disconnected. We wish to ask several questions about how pricing models for "data" would be most attractive to network operators, as well as the challenges that might come with them. The questionnaire should take no longer than 10 minutes, and all data will be anonymous, private and exclusively used for non-commercial purposes. The results will be available on request.
General Questions
This section asks some general questions about what type of network operator you are. This is to add context for the remaining questions in the survey.
1. Are you a network operator, virtual network operator, community wireless operator or other? *
Required
2. Do you provide Tier 1, Tier 2 or Tier 3 services? *
Required
3. Do you predominantly provide services to urban, rural or both? *
Required
4. Which continent(s) do you operate in? *
Required
5. Which country/countries do you operate in? (not mandatory but appreciated)
6. Country/Countries GDP ranking (if you have not answered question (5))
You can use this List by the United Nations (2012) for identifying: http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(nominal)
Current Pricing Schemes
This section asks questions about the current pricing models for data (not voice) you use.
7. What pricing scheme do you currently use for data? *
Never
Partly
Exclusively
Unlimited data plans
Fixed flat rate
Usage based
QoS based (for e.g Paris metro pricing, priority pricing or token pricing)
Negotiated contracts (reservation based, expected capacity, cumulus pricing)
Application based and Sponsored content
Time of day pricing
Real time congestion based
Auction based
8. If the following pricing scheme is not used, is your infrastructure ready to support the pricing scheme in the near future?
9. Reasons for choosing your current pricing model(s)?
Selling unused capacity and involving new stakeholders
This section asks questions about selling unused (e.g. night time) capacity at a low price so that low income individuals can afford to use the Internet. It also asks questions about involving new stakeholders (e.g. charity, local government, advert providers) for subsidising the costs incurred.
10. Would you provide a low priority, low cost service to those who cannot afford regular contracts, if you have to pay for (part of) the costs yourself? *
11. Would you sell your network's unused capacity at a low cost to users if there were new pricing mechanisms (e.g. auction based) to monetize this unused capacity? *
12. If you answered "no" - please state the reasons?
13. What are the main barriers for selling low priority unused traffic services in your network?
14. Do you think advert providers should pay for sending traffic over your network? *
15. If you answered "yes" to the previous question - would you be able to subsidise the cost of access to those who cannot afford to pay, by charging the advert providers? *
16. What are the main barriers for charging advert providers?
Timeshifting traffic
This section asks questions about timeshiting, i.e. the process of persuading users to move their Internet usage to a more network friendly time (e.g. off peak).
17. What is the portion of the dominant traffic at peak time as a % of the available network capacity? *
0-25%
26%-50%
51%-75%
76%-100%
Video
Voice
Browsing
Ads/trackers
Machine 2 Machine
Cloud (e.g. Dropbox, Google cloud services)
Other
18. Would timeshifting low priority traffic to off peak hours be beneficial for your network? *
19. What traffic would you prefer to timeshift? *
Off peak
Peak
Don't care
Video
Voice
Browsing
Ads/trackers
Machine 2 Machine
Cloud (e.g. Dropbox, Google Cloud services)
Other
20. Would you offer somebody cheaper Internet access if they timeshifted based on your current load (at your request)? *
21. How much discount you are willing to offer to users to incentivize them to shift that traffic?
Upto 25%
Upto 50%
Upto 75%
Upto 100%
Video
Voice
Browsing
Ads/trackers
Machine 2 Machine
Cloud (e.g. Dropbox. Google cloud services)
Other
Clear selection
Micropayments (PAYG)
This sections asks questions about micropayments, i.e. allowing customers to purchase small "chunks" of Internet usage in a pay-as-you-go fashion.
22. Do you currently support micropayments (pay as you go)? *
23. If you answered "yes" to the previous question - what forms of micropayments do you support?
24. If you don't support micropayments, would you like to support it in the future?
Clear selection
25. If you answered "no" - please state the reasons?
26. What are the main barriers for supporting micropayments in your network?
Readiness for New Pricing Models
This section asks questions about your network's readiness for new pricing models.
27. Does your network infrastructure have the ability to support the previously mentioned new services/pricing schemes? *
28. If you answered "no" - where do you see the need for changes?
Hardware, Software, Regulation, Business strategy?
29. What are the main barriers to deploying new pricing models for affordable communications in your network?
Other Comments
30. Do you know of any pricing models used to specifically introduce low cost Internet access (other than those discussed above)?
31. How do you perceive the Internet service you provide? *
32. Are there any other comments you would like to make?
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