2017 Wichita Force Gameday Survey
Thank you for participating in this optional gameday experience survey. We look forward to reviewing your feedback.
At 2017 Wichita Force games, which type of ticket buyer best describes you?
How do you typically purchase your tickets?
How many Wichita Force regular season home games did you personally attend this season?
On which date did you most recently attend?
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/
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/
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The following questions pertain to your most recent Wichita Force gameday experience.
Which of the following statements better explains why you attended this game?
Which area did you sit in?
With whom did you attend the game? (Please select all that apply)
Required
How would you rate your overall Wichita Force gameday experience at INTRUST Bank Arena
Unacceptable
Outstanding
How IMPORTANT do you consider each of the following aspects of the Wichita Force gameday experience?
Rate the following questions below. How would you rate the importance of the...?
Experience with venue technology (e.g., video boards, wireless connectivity)
least important
most important
Experience with food and beverages
least important
most important
Experience with team store
least important
most important
Venue safety and security
least important
most important
Venue environment (e.g., seating quality/comfort, amenities)
least important
most important
Experience arriving at INTRUST Bank Arena
least important
most important
Gameday entertainment experience (e.g., entertainment during game breaks, crowd energy level)
least important
most important
Experience with arena staff
least important
most important
Family-friendly amenities (e.g. family restrooms, baby changing stations, etc.
least important
most important
How did you arrive at INTRUST Bank Arena
Did you arrive before the game for any form of entertainment? (Please select all that apply)
Required
OVERALL venue safety and security
Rate the following questions below.
Speed of security screening process
Slow
Fast
Security screening process upon entering INTRUST Bank Arena
Unacceptable
Acceptable
Controlling unruly/belligerent fan behavior
Unacceptable
Acceptable
Ability to get in touch with security if an incident occurs
Unacceptable
Acceptable
OVERALL experience with gameday staff
Rate the following questions below.
Availability of staff
Unavailable
Available
Helpfulness of staff
Not helpful
Very helpful
Friendliness of staff
Unfriendly
Friendly
OVERALL venue environment
Rate the following questions below. At INTRUST Bank Arena, how would you rate the...?
Cleanliness of restrooms
Unclean
Very clean
Cleanliness of concourses and walkways
Unclean
Very clean
Availability of restrooms
Unavailable
Available
Family friendly amenities
Unavailable
Available
Seating quality/comfort
Uncomfortable
Very comfortable
OVERALL gameday entertainment experience
Rate the following questions below. How would you rate the...?
Promotional giveaway(s) handed out
Poor
Great
Music Selection
Poor
Great
PA Announcer
Poor
Great
In-game entertainment elements (e.g., T-shirt toss, on-field competitions)
Poor
Great
Scoreboard stats/information
Poor
Great
OVERALL food and beverage experience
Rate the following questions below. How would you rate the...?
Variety/selection (e.g., availability of different menu and food options)
Poor
Good
Speed of service
Slow
Fast
Quality (e.g., temperature, taste)
Poor
Good
Value
Poor
Good
Friendliness of staff
Unfriendly
Very friendly
In an effort to provide the best possible gameday experience...
Please provide any additional feedback to help us improve your experience
Your answer
Please provide feedback on what we have been doing well so we can continue to build on this area.
Your answer
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