Accounting Inquiry
Provide answers to the following question and allow 1 to 2 business days for a response.


FAQ:
-incidentals are a flat fee of $150 or a percentage of your entire stay. After check-out, the total reflected on your folio will be settled and the difference will be released back to your account. Please allow 7 to 10 business days for that to reflect in your account.

-If you are contesting a charge, please provide as much proof and information as possible. After completing questionnaire, please email additional proof to Accounting@AloftChicagoMagMile.com.
 
-If you booked a fully prepaid reservation and canceled within the allowed cancelation window it can take 7 to 10 days for that refund to reflect in your account.
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Name *
Email address *
Phone number *
How can we help you? *
Dates of stay? *
Name on the reservation (if different from what has already been provided).
Last four of the credit card(s) used *
Type of credit card *
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